Assessment of Phrases – Quiz
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Pregunta 1 de 12
1. Pregunta
Good day, can I please speak to the repair department?
No problem, I will________ you now.
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Pregunta 2 de 12
2. Pregunta
To speak to an operator _____ 0
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Pregunta 3 de 12
3. Pregunta
I am sorry, the line is terrible. I can not hear you properly. I will _____ and call you back.
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Pregunta 4 de 12
4. Pregunta
Excuse me, can you _____ on for a minute while I find out for you?
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Pregunta 5 de 12
5. Pregunta
Good day, can I please ____ to someone in Customer Service?
CorrectoIncorrecto -
Pregunta 6 de 12
6. Pregunta
Good day, can I please speak to Mr. Smith?
I am sorry, his line is currently ______. Can I ask him to give you a callback?
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Pregunta 7 de 12
7. Pregunta
Good day, can I please speak to James?
I am sorry, he is currently in a meeting. Would you like me to give me a ______?
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Pregunta 8 de 12
8. Pregunta
Good day, ____ I speak with Angela?
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Pregunta 9 de 12
9. Pregunta
Good Day, Karli from AB Company speaking, how are you?
Good day, Karli. Can I please speak to James?
May I ask who is ____?
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Pregunta 10 de 12
10. Pregunta
Put the sentence in the right order:
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the Sales Department
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I am calling
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to speak to
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CorrectoIncorrecto -
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Pregunta 11 de 12
11. Pregunta
Put the sentence in the right order:
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to transfer you
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now to James
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I am going
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; please hold.
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Pregunta 12 de 12
12. Pregunta
Put the sentence in the right order:
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goodbye.
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Have a
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good day,
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